Privacy & Confidentiality

Stevens Center is committed to protecting the privacy, dignity, and confidentiality of the individuals and families we serve. As a provider of services to individuals with intellectual and developmental disabilities, we protect personal, health, service, and Medicaid-related information in accordance with applicable federal and North Carolina privacy, confidentiality, Medicaid, and health information requirements.

How we protect your information

Stevens Center limits access to confidential information to staff and other authorized individuals who need the information to provide services, coordinate care, process Medicaid or other payments, meet legal or regulatory requirements, or carry out authorized business functions.

We use reasonable administrative, physical, and technical safeguards to protect information from unauthorized access, use, disclosure, alteration, or loss.

We do not sell or use confidential individual information for marketing purposes. Information is disclosed only as permitted or required by law, with appropriate authorization, or when necessary to provide or coordinate services.

Individuals and their legally authorized representatives may have rights regarding their information, including rights to access or request corrections to certain records, as provided by applicable law.

Questions or privacy concerns

If you have questions about privacy, confidentiality, the use or disclosure of your information, or believe your privacy rights may have been violated, please contact:

Russell Pait
Compliance Officer
Stevens Center
Email: rpait@stevenscenter.org
Phone: (919) 776-4048

Stevens Center takes privacy concerns seriously and will review and respond to concerns in accordance with applicable requirements.

This page summarizes Stevens Center privacy practices. Additional HIPAA notices may apply to certain health services. This public website is not a secure channel for transmitting protected health information.